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Patients of Finest Dental are still left paying for their non-existing treatments after the chain of private dentists mysteriously closed without explanation

by Oscar Langan (2020-10-30)


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Hundreds of customers have been left in the dark about what to do next after Finest Dental closed all of its branches without warning, with many having paid thousands for treatments in advance.

A large number of patients are also mid-treatment with some even left without teeth as they were waiting for implants to be fitted. 

One customer has paid £10,000 upfront for treatment but was yet to even have an appointment after all of his appointments were cancelled or changed. 

Closed down: Finest Dental shut without warning, leaving patients unsure of what to do next 

Finest Dental ceased trading on 2 February 2020, at which point all dentists and other staff were locked out. 

The British Dental Association said it seems that it got into financial difficulties but the specifics of this are not yet known.

The firm also tried to find a buyer or new investor in January 2020 but the details of potential buyers and investors are unknown.

It announced it would put itself into liquidation and in mid-February announced that an administrator would be appointed, however, there has been no further news about this.

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A slew of customers of the now defunct chain got in contact with This is Money to complain about their experience - and also to try and establish what they can do moving forward.